Terms & Conditions

Effective Date: May 20, 2026

Last Updated: May 20, 2026

Welcome to Kiddos Play, a product developed and operated by Kiddos LLC, a California limited liability company and part of the Kiddos AI suite of educational and entertainment services (the “Mobile Application”).

These Terms of Use govern your access to and use of Kiddos Play, including when accessed through the Kiddos Family Pack and through subscription plans made available by Kiddos LLC.

By downloading, installing, or using the Mobile Application, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not access or use the Mobile Application.

These Terms include provisions regarding limitations of liability, gameplay experiences, subscription terms, and dispute resolution, which may affect your rights. Please review them carefully.

# Definitions

For purposes of these Terms:

* “Kiddos Apps” means the mobile applications developed and published by Kiddos LLC, including Kiddos TV, Kiddos Books, Kiddos Bright, Kiddos Events, Kiddos Music, Kiddos Play, and other Kiddos-branded applications made available from time to time.

* “Kiddos Family Pack” means a Kiddos-provided experience that helps users discover, install, and access multiple Kiddos Apps from a unified environment and does not itself constitute a subscription unless expressly stated.

* “Subscription” means any paid, auto-renewable plan that provides access to premium content, features, or services.

* “Kiddos+” means a premium subscription plan that may provide access across multiple Kiddos Apps.

* “Monthly Subscription” means a subscription billed monthly.

* “Yearly Subscription” means a subscription billed annually.

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# 1. Eligibility, Registration, and Access

## 1.a. Authority to Contract

By accepting these Terms, you represent and warrant that:

* You are at least 18 years old, and

* You have the legal capacity to enter into this Agreement.

If you allow a child to use the Mobile Application, you confirm that:

* You are the child’s parent or legal guardian, and

* You accept these Terms on behalf of the child.

## 1.b. Registration and Access

Access to the Mobile Application may occur directly, through a Subscription, or through Kiddos+ or the Kiddos Family Pack. You are responsible for all activities that occur during any free trial period and any subscription period.

## 1.c. U.S. Use Only

The Mobile Application is directed only to users located in the United States and its territories.

Users accessing it from other jurisdictions do so at their own initiative and are responsible for compliance with local laws.

## 1.d. Business Use

If you purchase, install, or use the Mobile Application on behalf of a company, school, daycare, or organization, you affirm that you have authority to bind that entity to these Terms. The entity accepts all responsibilities associated with such use.

## 1.e. Apple Terms Apply

Use of the Mobile Application through Apple’s App Store is governed by Apple’s Media Services Terms and Conditions.

Payments, refunds, and in-app purchases are managed by Apple and are subject to Apple’s terms:

https://www.apple.com/legal/internet-services/itunes/dev/minterms/

Kiddos LLC does not control Apple’s billing systems and cannot issue refunds directly.

## 1.f. Connectivity

Some features may require an active internet connection. You are responsible for any data charges associated with your use of the Mobile Application.

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# 2. Parental Responsibility

You must be at least 13 years old or the minimum age of digital consent in your state to use the Mobile Application without parental involvement.

Children under 13 may use the Mobile Application only after a parent or legal guardian completes the in-app parental-consent or activation step, in accordance with the Children’s Online Privacy Protection Act (“COPPA”).

Parents or guardians must:

* Review and accept these Terms, and

* Review and accept the Privacy Policy,

before allowing a child to use the Mobile Application.

Parents remain fully responsible for supervising their child’s use.

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# 3. Usage Restrictions

You may not:

* Use the Mobile Application for unlawful purposes.

* Violate the rights, privacy, or safety of others.

* Copy, modify, distribute, sell, lease, or sublicense the Mobile Application or its content.

* Reverse engineer, decompile, or attempt to obtain the source code, except as permitted by law.

* Interfere with or disrupt the Mobile Application or related systems.

* Use automated tools (bots, scrapers, crawlers, data extraction tools).

* Use the Mobile Application for commercial purposes without written approval.

* Share, resell, or transfer access to the Mobile Application or any subscription features.

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# 4. Content, Gameplay, and Safety Disclaimers

## 4.a. Interactive Gameplay Content

Some features within Kiddos Play may be created, enhanced, or organized using artificial intelligence (“AI”) technologies.

Kiddos Play includes picture puzzles, hidden-object games, matching games, memory challenges, visual search activities, and other interactive experiences intended for entertainment and educational enrichment.

Gameplay experiences may vary by age, device, region, subscription status, or future updates.

Kiddos LLC does not guarantee that any specific puzzle, game mode, challenge, visual world, character, or activity will always remain available or unchanged.

AI-generated or AI-assisted content may occasionally contain inaccuracies, limitations, inconsistencies, or unexpected outputs.

Parents and guardians should review and select features they deem appropriate for their children.

## 4.b. Third-Party Technologies

The Mobile Application may rely on trusted third-party tools and platforms (e.g., Apple, cloud hosting). These providers operate under their own terms and privacy practices. Kiddos LLC is not responsible for their independent operations or policies.

## 4.c. Educational and Entertainment Purpose

Kiddos Play is designed to support calm play, observation, memory, focus, and attention through family-friendly interactive experiences.

The Mobile Application is provided for general entertainment and educational purposes only and does not constitute medical, developmental, psychological, educational, or therapeutic advice.

Kiddos LLC does not guarantee any specific educational, developmental, behavioral, or cognitive outcome from use of the Mobile Application.

## 4.d. Parent Supervision and Child Comfort

Children respond differently to gameplay difficulty, animation, timing pressure, sounds, colors, and interactive challenges.

Parents and guardians are responsible for supervising their child’s use of the Mobile Application and determining whether the gameplay experience is appropriate for their child.

Kiddos Play is not intended to diagnose, treat, or improve any medical, cognitive, behavioral, or developmental condition.

You assume all responsibility for how the Mobile Application is used and for supervising your child’s use.

## 4.e. Visual Effects and Sensory Comfort

The Mobile Application includes visual effects such as animations, transitions, zoom effects, movement, interactive scenes, lighting effects, sound effects, and gameplay feedback.

Sensitivity to visual or sensory stimulation varies between individuals, especially children.

Parents and guardians are responsible for determining whether the Mobile Application and its visual features are appropriate for their child.

Kiddos Play is not a medical or therapeutic product. You are responsible for deciding whether the Mobile Application is suitable for you or your child.

To the maximum extent permitted by law, Kiddos LLC disclaims liability for any discomfort or adverse experiences that may result from use of the Mobile Application’s visual, interactive, or audio features.

# 5. Feedback

If you provide ideas, suggestions, or comments, you grant Kiddos LLC a perpetual, worldwide, royalty-free license to use such feedback without compensation or restriction.

# 6. Intellectual Property Rights

## 6.a. Ownership

Kiddos LLC exclusively owns all rights in:

* The Mobile Application and its design, structure, and software code

* All text, graphics, illustrations, animations, gameplay systems, audio, sounds, visuals, puzzles, and interactive content

* All AI-generated or AI-assisted materials

* All proprietary elements included within the Mobile Application

Third-party technologies used to support app functionality remain the property of their respective owners.

## 6.b. Restrictions

You may not reproduce, modify, publish, distribute, publicly display, create derivative works from, or commercially exploit any content or feature of the Mobile Application without prior written authorization.

## 6.c. Trademarks

The Kiddos Play, Kiddos AI, Kiddos Family Pack, Kiddos+, and Kiddos LLC names, logos, and brand identifiers are trademarks of Kiddos LLC. No rights to use these marks are granted without express written consent.

## 6.d. Limited License to Use

Kiddos LLC grants you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the Mobile Application in accordance with these Terms.

## 6.e. Reservation of Rights

All rights not expressly granted herein are reserved by Kiddos LLC.

## 6.f. Gameplay Assets and Interactive Content

All gameplay assets, puzzle systems, visual worlds, illustrations, animations, layouts, interaction mechanics, sound effects, and interactive experiences available within Kiddos Play are owned by or licensed to Kiddos LLC.

You acknowledge and agree that your access to such content is limited to a personal, non-exclusive, non-transferable, revocable license to use it solely within the Mobile Application in accordance with these Terms.

You acquire no ownership or other rights in any gameplay assets or interactive content made available through the Mobile Application.

Kiddos LLC does not grant any right to extract, reuse, redistribute, reproduce, or exploit any gameplay assets or interactive content outside of the Mobile Application.

# 7. Privacy and Your Information

Kiddos LLC values your privacy and complies with applicable laws, including COPPA and the California Consumer Privacy Act (“CCPA”).

Your use of the Mobile Application is governed by our Privacy Policy, available at:

https://www.kiddos.ai/play/play-privacy-policy

Core features of Kiddos Play do not require personal information.

We do not knowingly collect personal information from children under 13.

Any information provided for support or parental-control purposes remains on device or is handled only with verified parental consent.

Certain third-party platforms (such as Apple) may collect limited data under their own privacy policies.

# 8. Cybersecurity

Kiddos LLC does not guarantee that the Mobile Application or linked websites will be free from viruses or harmful components.

You are responsible for maintaining your own device security.

Unauthorized access attempts or the introduction of harmful material may result in suspension, termination, and legal action.

# 9. Subscriptions, Kiddos+, Free Trial, and Billing

Kiddos Play may be accessed as a standalone offering, through Kiddos+, or through the Kiddos Family Pack experience that helps users discover, install, and access multiple Kiddos Apps.

## 9.a. Free Trial and Free Access

Users may be permitted to access a limited number of puzzles, gameplay sessions, or experiences without a paid Subscription.

The scope, duration, and limitations of any free access or trial are subject to change at any time without notice.

Continued or expanded access to the Mobile Application, including premium puzzle collections, advanced modes, exclusive worlds, themed content, additional gameplay experiences, or extended access to certain interactive features, may require a paid Subscription.

## 9.b. Subscription Types

Kiddos LLC may offer one or more of the following subscription types through Apple’s App Store, depending on the application, device, region, and current offering:

* Monthly Subscription

* Yearly Subscription

* Monthly Kiddos+

* Yearly Kiddos+

The features, content, and scope of access associated with each Subscription are described within the Mobile Application at the time of purchase.

Kiddos+ is intended to provide access to eligible premium content, features, or services across multiple Kiddos Apps. Not all Kiddos Apps, features, or content are guaranteed to be included in Kiddos+ at all times.

The Kiddos Family Pack does not, by itself, guarantee premium access. It is intended to simplify discovery and access across multiple Kiddos Apps. Premium access remains subject to an active applicable Subscription.

## 9.c. Billing, Renewal, and Cancellation

All Subscriptions are managed exclusively through Apple’s App Store.

To purchase, activate, manage, or restore a Subscription, you may be required to be signed in to a valid Apple account and comply with Apple’s requirements, including authentication, payment authorization, and regional availability.

Subscription tiers, pricing, billing cycles, renewal conditions, free trial eligibility, and account requirements are determined by Apple. Kiddos LLC does not control Apple’s billing infrastructure, account systems, or eligibility rules and is not responsible for failures, restrictions, or limitations arising from Apple’s systems.

Unless otherwise specified by Apple:

* Subscriptions renew automatically at the end of each billing period

* Renewal charges are billed in advance

* Subscriptions must be canceled at least 24 hours before the end of the current billing period to avoid renewal

* Cancellation and subscription management must be performed through your Apple account settings

If Apple is unable to process a payment, your Subscription may be suspended or terminated automatically at the end of the current billing period without further notice from Kiddos LLC.

Kiddos LLC is not responsible for any interruption of service resulting from billing issues, account issues, or platform restrictions imposed by Apple.

## 9.d. Availability of Content and Features

Puzzle packs, game modes, characters, worlds, themes, sound effects, visuals, gameplay experiences, and interactive features available within Kiddos Play may change over time.

Kiddos LLC does not guarantee the continued or permanent availability of any specific puzzle, level, feature, gameplay mechanic, or visual experience.

Certain features may be modified, replaced, restricted, or removed at any time, including as a result of licensing changes, product updates, safety considerations, technical decisions, or product evolution.

## 9.e. Price Changes

Kiddos LLC may adjust subscription pricing from time to time.

Any price changes will be communicated in advance as required by Apple’s App Store policies or applicable law.

Continued use of the Mobile Application after the effective date of a price change constitutes acceptance of the updated pricing, to the extent permitted by applicable law.

## 9.f. Refunds and Payment Processing

All payments are processed exclusively through Apple’s App Store.

Kiddos LLC does not process payments directly and is not able to issue refunds, credits, or billing adjustments.

Any refund requests must be submitted directly to Apple and are subject to Apple’s terms and refund policies. To request a refund, you may visit:

https://reportaproblem.apple.com

To the fullest extent permitted by applicable law:

* Payments are non-refundable

* No refunds or credits will be provided for unused portions of a Subscription period

* No refunds will be issued for service interruptions, feature changes, content modifications, or discontinuation of specific puzzles, worlds, modes, or gameplay experiences

Subscription fees are billed in advance and are not prorated.

Nothing in this section limits any mandatory consumer rights you may have under applicable law.

## 10. Modification and Discontinuation

Kiddos LLC reserves the right to modify, suspend, or discontinue Kiddos Play at its sole discretion.

In the event of discontinuation, no new subscription charges will be applied, but no refunds will be issued for prior charges.

If we discontinue the service, we will make reasonable efforts to provide advance notice to active subscribers.

# 11. Accessibility

Kiddos LLC strives to make the Mobile Application accessible to all users but does not guarantee compatibility with all devices, platforms, or assistive technologies.

# 12. Termination

We reserve the right to suspend or terminate your access if you violate these Terms or if required by law.

# 13. Disclaimer of Warranties and Limitation of Liability

THE MOBILE APPLICATION IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT OR REQUIRED BY LAW, KIDDOS LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND LICENSORS MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, QUIET ENJOYMENT, OR ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

NO ADVICE, INFORMATION, OR CONTENT PROVIDED BY KIDDOS LLC, ITS AFFILIATES, OR LICENSORS SHALL CREATE ANY WARRANTY OR MODIFY THIS DISCLAIMER.

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE AVAILABILITY, ACCURACY, RELIABILITY, OR SUITABILITY OF THE MOBILE APPLICATION OR ITS FEATURES TO MEET YOUR NEEDS.

USE OF THE MOBILE APPLICATION IS AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KIDDOS LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, OR ANY OTHER LOSSES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KIDDOS LLC’S AGGREGATE LIABILITY TO YOU UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE MOBILE APPLICATION DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR THIRTY DOLLARS (USD $30), WHICHEVER IS LESS.

NOTHING IN THIS AGREEMENT SHALL BE INTERPRETED TO HOLD THE OWNER(S) OF KIDDOS LLC PERSONALLY LIABLE FOR ANY CLAIMS, LOSSES, OR DAMAGES ARISING FROM THE MOBILE APPLICATION, ITS CONTENT, OR ITS USE.

THE DISCLAIMERS AND LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. SOME OR ALL OF THE TERMS ABOVE MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN THAT CASE, THESE TERMS ONLY LIMIT KIDDOS LLC’S AND THE OWNER(S)’ RESPONSIBILITIES TO THE MAXIMUM EXTENT PERMISSIBLE IN YOUR STATE OR JURISDICTION.

KIDDOS LLC’S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THIS SECTION.

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# 14. Indemnity

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Kiddos LLC, its Affiliates, officers, directors, employees, agents, and the owner(s) of Kiddos LLC, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

* your use of and access to the Mobile Application;

* your violation of any term of this Agreement;

* your violation of any third-party right, including without limitation any copyright, property, or privacy right;

* or any claim that your use of the Mobile Application caused damage to a third party.

This defense and indemnification obligation will survive this Agreement and your use of the Mobile Application, and applies to the maximum extent permitted by applicable law, including protection of the personal assets of the owner(s) of Kiddos LLC.

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# 15. Contact and Resolution Requirement Before Any Claim

Before initiating any legal claim, arbitration, or proceeding of any kind against Kiddos LLC, you agree to first contact Kiddos LLC at contact@kiddos.ai and provide a written description of the issue, along with any supporting information reasonably necessary to evaluate the matter.

Kiddos LLC must be given a good-faith opportunity to investigate and respond to your concerns within ninety (90) days from the date the written notice is received.

No claim, demand, or legal action may be initiated until this ninety-day response period has elapsed.

If you do not agree to this requirement, you should not download, install, or use the Mobile Application.

This pre-dispute contact and resolution requirement is a material condition of these Terms and applies to the maximum extent permitted by law.

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# 16. Dispute Resolution

## 16.a. Mandatory Arbitration

YOU AND KIDDOS LLC AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS:

“You and Kiddos LLC agree to resolve any claims arising out of or relating to these Terms or the Mobile Application, regardless of when the claim arose, even if it was before these Terms existed (a “Dispute”), through final and binding arbitration. You may opt out of arbitration within 30 days of account creation or of any updates to these arbitration terms within 30 days after the update has taken effect by sending a written request to contact@kiddos.ai with your name, account information, and a statement that you wish to opt out of arbitration. If you opt out of an update, the last set of agreed upon arbitration terms will apply.”

### 16.a.i. ARBITRATION FORUM

Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration by videoconference if possible, or at a mutually agreed upon location if the arbitrator determines a hearing should be conducted in person.

The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures.

Judgment on the Award may be entered in any court having jurisdiction.

This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

The activities described in these Terms involve interstate commerce and the Federal Arbitration Act will govern the interpretation and enforcement of these arbitration terms and any arbitration.

Kiddos LLC will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.

### 16.a.ii. EXCEPTIONS

This section does not require arbitration of the following claims:

(i) individual claims brought in small claims court; and

(ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Mobile Application.

## 16.b. CLASS AND JURY TRIAL WAIVERS

You and Kiddos LLC agree that Disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available.

The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims.

This does not prevent either party from participating in a class-wide settlement.

You and Kiddos LLC knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.

## 16.c. Severability

If any portion of this arbitration clause is deemed illegal, invalid, or unenforceable, that portion will be modified or removed to the minimum extent necessary to make the clause enforceable, and the remainder of the arbitration clause will remain fully in effect.

This ensures continued protection for Kiddos LLC and its owner(s) to the maximum extent permitted by applicable law.

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# 17. General Terms

## 17.a. Assignment

You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void.

We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with the Mobile Application.

## 17.b. Changes to These Terms or Our Service

We are continuously working to develop and improve the Mobile Application. We may update these Terms or the Mobile Application accordingly from time to time.

For example, we may make changes to these Terms or the Mobile Application:

* To address changes to the law or regulatory requirements.

* For security or safety reasons.

* In response to circumstances beyond our reasonable control.

* To implement changes we make in the usual course of developing the Mobile Application.

* To adapt to new technologies.

Unless circumstances prevent us from doing so, we will provide at least 30 days’ advance notice of any material changes to these Terms, either via email or an in-product notification.

Material changes will take effect no sooner than 30 days after notice.

If you do not agree, you must stop using the Mobile Application.

## 17.c. Delay in Enforcing These Terms

Our failure to enforce a provision is not a waiver of our right to do so later.

Except as provided in the dispute resolution section above, if any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible and it will not affect the enforceability of any other terms.

## 17.d. Entire Agreement

These Terms contain the entire agreement between you and Kiddos LLC regarding the Mobile Application and, other than any Mobile Application-specific terms, supersedes any prior or contemporaneous agreements between you and Kiddos LLC.

## 17.e. Governing Law

California law will govern these Terms except for its conflicts of laws principles.

Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of Santa Clara County, California.

# 18. Data Retention

Kiddos LLC retains user-provided information only as long as necessary to fulfill the purpose for which it was provided, for example, responding to support requests, and then securely deletes it.